Frequently Asked Questions
WHAT'S THE DIFFERENCE BETWEEN THE PANORAMA P1 AND P2?
PANORAMA currently offers 2 cap styles: the P1 and the P2.
Our P1 is our fixed visor design, and our P2 features our patented SHIFT interchangeable visors. Both the P1 and P2 block the sun and give you a completely unobstructed field of view, but the P2 allows you to switch out your visor anytime, anywhere based on light conditions.
WHAT DOES "EXPANDED FIELD OF VIEW" MEAN?
Our natural field of view is what you see when you look forward without wearing a cap. Nothing's blocking your view, you can see up to the sky without moving your head.
Traditional caps have a fabric brim that you can't see through, it blocks the upper boundaries of your field of view. PANORAMA's tinted visors block the sun, not your view. Like sunglasses. They let you see everything that regular caps block. Check out our 'How It Works' page for more.
CAN I SWITCH VISORS ON MY P1 CAP?
No. Only the P2 allows you to switch visors. The P1 is our original fixed-visor cap, closer to the traditional fixed-visor ballcaps we grew up with, but with an unlimited field of view.
DO PANORAMA VISORS BLOCK UV RAYS?
Absolutely. Our visors are precision-molded from a unique polycarbonate blend and lab-tested to block up to 99.5% of UVA and UVB 400nm rays. Don't be fooled by cheap imitations.
CAN I WASH MY PANORAMA HEADWEAR?
Do not use paper products or abrasive materials to clear your visor. Shake off any excess moisture or debris, and use a soft, clean, microfiber cloth to gently clean the surface. We include a specialized microfiber pouch with our replacement P2 visors for this purpose.
Spot clean the fabric cap with warm water, soap, and a clean cloth. Air dry. Do not machine wash or dry.
HOW CAN I PROTECT MY PANORAMA VISORS?
We use a multi-layer optical coating to protect our visors, but take care to prevent scratches as you would with performance sunglasses or ski goggles. The best thing you can do to protect your PANORAMA is to wear it, otherwise make sure it's protected during transit.
Fingerprints are a natural result of handling our visors -- use a soft, clean, microfiber cloth to gently wipe them off. If needed, a drop of dishwashing liquid can help, gently rubbing the liquid on the affected areas and rinsing with water. We include a specialized microfiber pouch with our replacement P2 visors.
IS PANORAMA BUILT IN THE USA?
We partner with American factories from Pennsylvania to Minnesota to precision-mold and optically coat our patented visors, as well as to manufacture our packaging all here in the USA. PANORAMA headwear is designed, engineered, and assembled here in the USA. Our fabric caps are currently imported via US-based wholesale partners.
WHO FOUNDED PANORAMA?
Matt Heller founded PANORAMA in his basement workshop, garage, and kitchen. He's designed products and led teams for globally-recognized sport brands like Peloton, NoBull, Reebok, Gatorade, the US Olympic Team, and many others.
DO YOU OFFER MILITARY OR FIRST RESPONDER DISCOUNTS?
Absolutely. We offer a 15% discount to those who protect and keep our country safe. Email us at info@panoramaheadwear.com for more.
IS PANORAMA PATENTED?
Absolutely. PANORAMA is protected both domestically and internationally via utility and design patents and trademarks: US 10993495B2; D 1,073,264 S; ZL 2021306057593; DM/216105; TM 8,223,026; WIPO 1649042
WHERE ELSE CAN I BUY PANORAMA HEADWEAR?
Our website is the best place to get access to our full range of headwear. We're always on the road at tournaments, competitions, and events spreading the PANORAMA story in person -- keep an eye on our Instagram to see where we'll be next, we'd love to meet you.
CAN I CHANGE OR CANCEL MY ORDER?
We process and ship your orders as quickly as possible. Therefore, orders can’t be edited once placed. Please note, orders can only be cancelled within the first hour they’re placed. To cancel your order while within this time window, email us at info@panoramaheadwear.com. We are unable to cancel orders after this window has passed.
DOES PANORAMA OFFER A WARRANTY?
We offer a 30-day warranty on our headwear and visors. We are unable to offer refunds or replacements after this window has passed.
HOW CAN I CONTACT THE PANORAMA TEAM?
Reach us via email at info@panoramaheadwear.com or via Instagram at @SeeMoreEverything